Inphonite Wiki
Image



Edit

1 - Introduction

InphoniteVoice uses boards manufactured by Pika Technologies. There are settings that directly affect the performance of the board that should be configured.

If you are setting up InphoniteVoice for the first time, or have experienced problems with your call sessions, we recommend making sure these configurations have been set.


Edit

2 - More Information

To verify these settings, please open the Inphonite Admin client and click the Interface Service node on the left. Scroll to the Pika Call Detection section, and verify the settings are as shown (items are in bold):

Image

The only items to change are in the Pika Call Detection section. Once changes are made, click the Servers node on the left and restart the Interface Service to make your changes active.


Edit

3 - Applies To

InphoniteVoice 2010


Edit

4 - Support

If you are unable to find answers to your question, our Technical Support Department offers per-incident support and annual maintenance contracts.

- OPEN A SUPPORT CASE -

All requests received between 9:00am and 6:00pm Eastern (6:00am and 3:00pm Pacific), Monday through Friday, will be responded to that same day. Our Technical Support team responds to requests in the order received. Requests from customers with Premium Support will be placed at the head of the queue and attended to by the next available Support Technician.

PLEASE NOTE: Before contacting our Technical Support Team, please review our article "Before You Contact Support".

For more tips and useful information, be sure to checkout the InphoniteBlog at blog.inphonite.com

Top

Keywords: configuration, installation, calling settings, problems, voice detection

Inphonite - Main Web Site | Company Blog | Forums