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Table of Contents [Hide/Show] 1 - List of Training Videos    A. InphoniteVoice Training Videos    B. ReminderPro Training Videos 2 - For Further Assistance

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1 - List of Training Videos

Below is a list of training videos available for online viewing through your browser.

NOTE: These training videos require Adobe Flash Player. If necessary, you can download and install the player from Adobe.com.

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A. InphoniteVoice Training Videos

Getting Started with InphoniteVoice Version: Applies to InphoniteVoice 2010 To make getting started with InphoniteVoice easy, you can run the StartupWizard to create your Test Contact as well as sample message templates. Duration: 5:49

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B. ReminderPro Training Videos

	Messages and Phrases Version: Applies to All ReminderPro Versions When first starting out with ReminderPro, some of the terminology used can be a bit confusing. This video briefly explains the difference between messages and phrases. Duration: 3:00
	Creating Greeting Prompts Version: Applies to ReminderPro 2.x and 2008 The heart of ReminderPro is the messages you create with it. In this video you will learn how to create and record a greeting for your message. Duration: 3:54
	Creating Confirmation Prompts Version: Applies to ReminderPro 2.x and 2008 This video shows you how to record and configure the response (confirmation) portion of your messages. Duration: 3:24
	Creating Custom Phrases in ReminderPro Version: Applies to ReminderPro 2.x and 2008 In this video, you will learn how to record and configure custom phrases for your messages. Duration: 2:41
	Using Phrases in ReminderPro Version: Applies to All ReminderPro Versions This video demonstrates how you can incorporate Phrases into your messages, making them easier to maintain. Duration: 2:27
	Setting Up Response Options Version: Applies to All ReminderPro Versions The goal of any call generated by ReminderPro is interaction with the client. This video shows you how to set your messages to allow your clients to respond to the messages they receive. Duration: 3:49
	Reporting Response Options (Part 1) Version: Applies to All ReminderPro Versions Once a call session has completed, a report is automatically generated by ReminderPro, summarizing the results of the session. This video will begin to explain how to read this report. Duration: 2:35
	Reporting Response Options (Part 2) Version: Applies to All ReminderPro Versions This training video picks up where "Reporting Response Options (Part 1)" left off, and continues to explain how ReminderPro reports call session results. Duration: 2:45
	Using Manual Start Calls Version: Applies to All ReminderPro Versions In this video, you will learn how to start a calling session manually. Duration: 2:29
	How Does ReminderPro Work with Answering Devices? Version: Applies to All ReminderPro Versions During calling sessions, ReminderPro will no doubt encounter answering machines and voicemail systems. This video discusses how ReminderPro responds to such devices. Duration: 2:21
	Playing Incoming Messages Version: Applies to All ReminderPro Versions This video shows you how to playback messages left by a patient during a reminder call, or those recorded by ReminderPro when an operator intercept occurs. Duration: 2:06

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2 - For Further Assistance

If you have questions about the material covered in these training videos, you may enter a case for our Technical Support Department directly visiting http://www.inphonite.com/support. Technical Support is available between the hours of 9:00am and 6:00pm Eastern Time, Monday through Friday.


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