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Welcome to the Inphonite Knowledgebase!




The Inphonite Knowledgebase has been setup to provide current and relevant information for our users and partners. Here you should be able to find answers to many of the questions you may have, and solutions to problems you may be experiencing.

For help using this Knowledgebase, please read the following articles:

> How to Use the Inphonite Knowledgebase
> Tips for Searching

To begin, type your search phrase in the Quick Search field on the left or click Advanced Search (for full-text searching), or review our Featured Knowledgebase Articles below.



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FEATURED KNOWLEDGEBASE ARTICLES

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Featured Articles for InphoniteVoice

1. Why Upgrade InphoniteVoice 2010 to InphoniteVoice 2012 NEW!
   
2. Browser Compatibility for InphoniteVoice 2012 NEW!
   
3. System Requirements for InphoniteVoice 2012 NEW!
   
4. Installing .NET 4 on Windows 2003 NEW!
   
5. VoIP System Specifications
   
6. Import File Specifications
   
7. Testing Your VOIP Connection with X-Lite
   
8. Configuring InphoniteVoice to use IIS rather than Cassini
   
9. Data Mappings and Custom Prompts
   
10. Importing Data to InphoniteVoice
    

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Featured Articles for ReminderPro

1. Before You Contact Support
   
2. ReminderPro Online Training Videos
   
3. Running a Multi-Day Call Session
   
4. Callfile Error: Possible data corruption
   
5. Glossary of Report Statuses
   
6. Setting Up the Metro Calling Table
   
7. Import File Specifications
   
8. Unauthorized Installation Error
   
9. Routine System Maintenance
   
10. Unable to open security access file NEW!
    
    
    

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Contacting Technical Support

If you are unable to find answers to your question, our Technical Support Department offers per-incident support and annual maintenance contracts.

- OPEN A SUPPORT CASE -

All requests received between 9:00am and 6:00pm Eastern (6:00am and 3:00pm Pacific), Monday through Friday, will be responded to that same day. Our Technical Support team responds to requests in the order received. Requests from customers with Premium Support will be placed at the head of the queue and attended to by the next available Support Technician.

PLEASE NOTE: Before contacting our Technical Support Team, please review our article "Before You Contact Support".

For more tips and useful information, be sure to checkout the InphoniteBlog at blog.inphonite.com

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